July 12, 2014

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On the Banks of Yesteryear ... The 100th anniversary of the ‘War to end all wars’

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Only minor issues arise with dispatching move

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BY NANCY SPENCER DHI Media Editor nspencer@delphosherald.com DELPHOS — Hope for the best; prepare for the worst. That is how…

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BY ED GEBERT DHI Media Editor egebert@timesbulletin.com VAN WERT — It is always good news when financing arrangements can be…

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Only minor issues arise with dispatching move

BY NANCY SPENCER

DHI Media Editor

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DELPHOS — Hope for the best; prepare for the worst. That is how the City of Delphos and the Allen County Sheriff’s Office looked at moving dispatching services from Delphos to the Allen County 9-1-1 Dispatch Center. After nearly two weeks, the mantra seems to have worked.

“Overall, everything has gone very well,” Delphos Safety Service Director Shane Coleman said. “Have we had major issues? No. Have we had minor issues? Of course.”

Allen County 9-1-1 Director Chief Deputy Jim Everett is also pleased with the smooth transition.

“Everything has gone fairly easy,” Everett said. “We did have a case that led us to update our maps. We had a call from just outside of Delphos and the address was not in our system. We’ve updated that and we’re good to go.”

Allen County has added two dispatchers to the center with one currently being trained and the second starting in the next week or so. Everett said there really hasn’t been a noticeable change in the call volume at the center because all landline and cell phone 9-1-1 calls from Delphos were already being serviced at the center.