I’m sure you’ve all heard that it takes oodles more muscles to frown than it does to smile.
I know that we can’t all be “Little Miss Sunshine” and talk to the
birds and animals like Snow White and have mankind’s best interests at
heart at all times. But I think we should all strive to follow the
Golden Rule: treat each other as you wish to be treated.
of mine is really sensitive to others’ feelings. When she happens upon a
cranky or rude waiter or other type of service person, she immediately
inquires if they are having a bad day or says something to make them
feel better. It is a quality in her that I truly admire and embrace
because I am not so gracious, tolerant or accepting. I’m not a
completely obnoxious person, but neither am I as thoughtful of others as
A recent experience left me with a less than pleasant taste
in my mouth. Through the whole incident I was polite and patient. Not my
usual self. It must have been because I had someone else with me. I
guess I felt I needed to be on my best behavior.
There was a
dispute over pricing and I was right and they were wrong and isn’t the
customer always right regardless? I kept explaining my side and she
After going around for about 10 minutes, I was ready to
throw in the towel, cut my losses and run. Another person stepped into
the situation and straightened it all out and in the end, I was somewhat
The way I was treated bothered me more than I let on. I
was raised by parents who dealt with the public for a living. If there
was a discrepancy, it was dealt with fairly and amicably and always to
the customer’s advantage because they wanted them to come back. It was
our living. It put food on our table, clothes on our backs and a roof
To their way of thinking, return business was much more important than being right. A good lesson to learn.
I digress. If I had been my friend, I would have inquired about her day
or said something nice to make it better. If I had been more like my
friend, I would have taken control of the situation and made it better.
Shame on me. I could have saved her and I a lot of hard work and we
could have both left the encounter in a better mood than we arrived.
it doesn’t really matter who is right and who is wrong. In 100 years,
no one will care. The most important thing is that we’re here for
another day to bring a little smile to someone else. After all, smiles
are contagious. Spread one around.